Your privacy matters. Learn how we collect, use, and protect your personal information in compliance with POPIA and South African privacy laws.
Legacy Protection Services respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, contact us, request a quotation, or engage with our services.
We aim to process personal information in a lawful, reasonable, and responsible manner consistent with applicable South African privacy laws, including the Protection of Personal Information Act (POPIA).
By using our website or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.
Legacy Protection Services is a professional security company providing VIP protection, armed response, electronic security, security consulting, and related services across South Africa and internationally.
We may collect the following types of personal information:
Name, surname, title, and identification number where required
Email address, phone number, physical address, and postal address
Company name, job title, professional credentials, and business address
Security requirements, location preferences, service history, and assessment details
Enquiry details, quote requests, email communications, and form submissions
IP address, browser type, device type, pages visited, and referral source
We do not intentionally collect sensitive personal information unless explicitly required for service delivery and with your consent.
We collect personal information through the following methods:
We process personal information for legitimate business purposes, including:
In accordance with POPIA, we process personal information on one or more lawful grounds:
You have given clear consent for us to process your personal information for a specific purpose
Processing is necessary to take steps at your request before entering into an agreement, or for the performance of an existing agreement
Processing is necessary to comply with legal, regulatory, or statutory obligations
Processing is necessary for our legitimate business interests, provided these interests are not overridden by your privacy rights
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. These measures include:
No method of transmission over the internet is completely secure. While we take reasonable steps to safeguard information, we cannot guarantee absolute security.
We retain personal information only for as long as necessary for the purpose it was collected:
When personal information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it in accordance with applicable requirements.
Subject to applicable law, including POPIA, you have the following rights regarding your personal information:
Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Object to certain processing in appropriate circumstances
Request deletion of your personal information where lawful
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa
To exercise these rights, please contact us using the information in Section 14. We will respond within a reasonable timeframe as required by law.
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children without verifiable parental consent.
If you believe we have inadvertently collected personal information from a child without proper consent, please contact us immediately so we can take appropriate action.
We may update this Privacy Policy from time to time to reflect operational, legal, or website changes. The updated version will be posted on this page with a revised "Last updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Material changes will be notified through our website or by direct communication where appropriate.
If you have questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:
For privacy-related enquiries or to exercise your rights, please use our Contact page or email us directly.